FAQ

Your questions answered

Common questions

  • Explore a Global Pool of Talent

    Uncover a treasure trove of skilled professionals spanning various industries eager to join your team as dedicated employees. Unlike freelancers, our model guarantees exclusive commitment to your projects with thorough managerial oversight.
  • Tailored Talent Selection

    Choose from a meticulously curated selection of resources tailored to meet your industry-specific needs. Whether you’re in need of a specialized individual or an entire team, the choice is entirely yours.
  • Cost-Effective Solution

    With Mindful US CPA, you only pay for the remote employee you hire, eliminating overhead expenses and hidden fees. Benefit from professional expertise at competitive rates, potentially saving up to 70% on remote staffing costs.
  • 24/7 Support

    Irrespective of your time zone, your remote resource remains readily accessible. Supported by a cohesive team, their seamless integration ensures uninterrupted workflow, keeping your operations running smoothly day and night.

Unlike freelancers and project management companies, we provide you with a dedicated employee who works exclusively for you, just like your in-house employee would. The remote employee isn’t only with you for one project but works for you, reports to you, and is your resource, for as long you wish to retain him/her. You can monitor their daily work, will get reports and communicate directly to ensure the deadlines are met without fail.

Your questions answered

Hiring, Resources and Models

In our model, when you partner with us, you’re not merely procuring services; you’re tapping into a network of dedicated experts who seamlessly integrate into your team. Our prepay system is tailored to encompass a range of administrative and overhead costs, including office space, transportation, internet access, and beyond. These provisions are all geared toward enhancing the efficiency of your dedicated employee’s work.

Unlike conventional outsourcing services, we provide you with experienced and talented resources, which we like to refer to as ‘remote staffing solutions’. Instead of outsourcing your work to us, we enable you to hire the expertise/resource who works remotely for you just like your a local employee The only difference is that they work from our well-supervised office in India to give you the cost advantage of hiring someone at a fraction of what you would pay someone back home. It’s much like your own offshore office.

You can hire resources on a part-time or full-time basis. We run on a prepaid monthly model where you only have to pay after finalizing your resource. You do not have to commit to a time-bound contract as we offer monthly rolling contracts, which puts you in the driver’s seat with complete control.

You can choose to hire a single resource or an entire team, based on your requirements. Once we get you started with your employee/s, they are accountable and answerable only to you, as far as daily work is concerned. Furthermore, you can contact them directly via remote communication tools, such as Skype, e-mail, and phone calls.

Think of this as your own office minus the hassles of setting up and maintaining an office (infrastructure/hardware/overheads etc.) Mindful US CPA takes care of all the overheads and administrative work (insurance, tax, contracts, HR, accounts, etc)

We take care of the hiring process for your requirements. Hence, the employees will be on our payroll. But that’s the extent of our involvement. Once you hire a resource, he/she will report directly to you and shall be answerable or accountable, only to you.

Certainly. We offer a client-centric pay model that offers you the flexibility of hiring in a format that best suits your needs. In the full and part-time formats, the resources you hire will be dedicated solely to your projects, i.e. exclusivity. However, in the hourly format, you are required to pre-purchase the minimum hours every month, wherein the resources are assigned to you as and when the need arises.

The level of support we provide depends solely on your specific manpower needs. Whether you require a small team or a larger workforce, we are ready and eager to assist and accommodate your requirements.

Absolutely. At Mindful US CPA, the choice is always yours. We will never stipulate which resource to hire and for what duration. You can easily switch between part-time and full-time employees as per your business requirement.

India, with a population of 1.3 billion, boasts English as the second most widely spoken language. It serves as the cornerstone of corporate communication within the nation and internationally. We meticulously select candidates who exhibit proficiency in both spoken and written English. You can be confident that language barriers are non-existent at Mindful US CPA!

When you opt to hire a resource from us, you’re empowered with full control throughout the process.

 The resources you hire work solely for you, reporting directly without any intermediaries. There are no middlemen involved. Each resource is fully committed and accountable to you, ensuring they give their best to your cause.

Your questions answered

Services, Systems and Supervision

At Mindful US CPA, when you bring on a remote employee, they are fully committed to your tasks, providing you with a level of control similar to in-house hiring.

To ensure punctuality among our employees, by extensive CCTV coverage across our office premises, ensuring efficient time management by our workforce.

Our office is based in the US. Your resources will operate from our office located in Kolkata, India.

Your questions answered

Working with Mindful US CPA

When you choose to hire a remote employee through us, it’s like having your own in-house team member. The distinction lies in collaborating with skilled offshore staff under our supervision. You retain full control over their work schedule and methods.

If you find that things aren’t aligning as expected, you have the option to request a replacement resource. Our HR team will swiftly arrange for a replacement to ensure minimal disruption, keeping you in control of the process at all times.

You’re welcome to send your device to us, and you can trust that we’ll handle it with the utmost care, treating it as if it were our own. Our employee will meticulously conduct the testing process and provide you with a detailed report afterward.

Regarding backup support, if a remote employee is unable to return to work for an extended period due to illness, you can request a replacement through our HR team.

Your questions answered

Clients, Costs and Contracts

While it’s regrettable to part ways, in accordance with our contract terms, neither party is bound indefinitely. Termination requires a notice period of 15 to 30 days.

Certainly! To ensure mutual confidentiality, we engage in a non-disclosure agreement (NDA) with our clients. Additionally, if desired by the client, we are open to signing an NDA provided by them for added assurance.

Not at all! There are no charges for the recruitment process. You won’t incur any expenses until you officially hire a remote employee through us.

While the starting rate for hiring a remote employee from us is as low as USD $6/hour, the overall pricing for a dedicated employee is flexible and subject to various factors.

We accept wire transfers.

At Mindful US CPA, you remain the owner, always. We simply connect you with skilled professionals. Once hired, they work directly for you, reporting to you and being accountable to you as your dedicated employees.